HCLTech Recruitment 2025 | Customer Service Representative | Lucknow | Walk-in Drive

HCLTech has announced a MEGA Walk-in Drive for the position of Customer Service Representative. This opportunity is specifically for Non-B.Tech graduates and freshers. Interested and eligible candidates can read more details regarding Careers, Recruitment, Eligibility, Requirements, Salary, Skills, etc.
HCLTech Walk-in Drive 2025:
| Category | Details |
| Company | HCLTech |
| Post | Customer Service Representative |
| Salary | Up to ₹ 7 LPA * |
| Experience | Freshers Only |
| Location | Lucknow |
| Walk-in Date | 18th November 2025 |
Job Description:
HCLTech is hiring candidates for the post of Customer Service Representative for their Lucknow office.
Responsibilities:
- Manage customer queries and provide effective resolution via voice or chat.
- Communicate clearly and professionally with international clients.
- Work in night shifts to support global business hours.
- Maintain high standards of service to ensure customer satisfaction.
Eligibility Criteria:
- Only Freshers are eligible to apply.
- Education: Only recent passed Non-B.Tech graduates can apply.
- Note: Candidates with B.TECH, M.TECH, BCA, MCA & LLB degrees are NOT eligible for this drive.
Preferred Skills and Expertise:
Communication: Excellent command over the English language (Spoken & Written).
Grammar: Strong understanding of spoken English grammar rules.
Technical Skills: Proficiency in MS Office (Word), basic computer knowledge, and a typing speed of at least 40 wpm.
Shift: Candidate must be comfortable working in Night Shifts.
About HCLTech:
HCLTech is a global technology company offering a wide range of services, including digital, engineering, cloud, and AI solutions. It operates in 60 countries with over 220,000 employees, serving clients across various industries. HCLTech’s history includes being one of India’s original IT start-ups.
If you face any problems while applying. We'd appreciate hearing from you in the comments.
What does an HCL Customer Service Representative do?
A Customer Service Representative at HCLTech handles client inquiries, resolves issues over phone/email, and ensures a seamless customer experience.
Why Join HCLTech?
MNC Culture with world-class exposure.
Competitive salary in the industry.
Two-way cab facility (Upto 30 Kms).
Free cab facility specifically for female employees.
Training by International Trainers.
HCLTech Walk-in Details (How to Apply)
Candidates who are interested and eligible can directly visit the venue mentioned below for the interview.
Date: 17th November - 18th November 2025
Time: 9:30 AM – 3:00 PM
Contact Person: Arpana Singh
Documents: Carry a photocopy of your updated CV/Resume.
Venue Location:
HCL IT City, SDC1 Building, Ground Floor,
Village Kanjehara Chack Gajaria Farms, Sultanpur Road,
Mastemau, Lucknow, Uttar Pradesh 226002.
(Take entry from Gate 1)