ITBP Recruitment drive 2022 | Head Constable | Latest Job Update | Read more details below.👇
ITBP (Indo Tibetan Boarder) has issued a job post for the position of Head Constable. Students from all disciplines are welcome to apply for the ITBP Recruitment Drive 2022. Interested and eligible candidates can read more details Careers, Recruitment, Eligibility, Requirements, Salary, Skills, etc.
Last Date Of Apply- 11 nov 2022
ITBP Recruitment 2022:
Company | ITBP |
Post | Head Constable |
Salary | ₹25.5k-81.8k/Month |
Experience | Fresher |
Location | Across India |
Batch | 2022 and Below |
Job Description:
ITBP is hiring candidates for the post of Head Constable.
Age Limit:
- Head Constable- 20 to 25 Years
Total Vacancies:
- Head Constable (Male): 20 Posts
- Head Constable (Female): 03 Posts
Responsibilities:
- Maintain a positive and professional attitude towards customers.
- Provide support across a variety of platforms, including chat, live email, instant messaging, and phone (voice calls).
- Be flexible to work in a 24×7 service environment as per the business needs which might include night and weekend shifts
- Troubleshoot basic technical problems, identify customer needs, and develop creative solutions to address them.
- Promptly and independently resolve incidents and escalations, with effective communication to all stakeholders internally and externally.
- Maintain response and resolution speed as defined by SLOs;
- Keep high customer satisfaction scores and follow quality standards in 95% of cases.
- Utilize existing troubleshooting tools and techniques to establish root cause for queries and provide a customer facing root cause assessment.
- Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer issues.
- Contribute to creating and updating a support knowledge base, you will have a passion for learning and knowledge sharing.
Eligibility:
- Degree from a recognized University or equivalent with Psychology as a subject. Or,
- Degree from a recognized University with Bachelor of Education or Bachelor of Teaching or equivalent.
About ITBP:
The Indo-Tibetan Border Police is India’s primary border patrol organization for its border with Tibet Autonomous Region. It is one of the seven Central Armed Police Forces of India, raised on 24 October 1962, under the CRPF Act, in the wake of the Sino-Indian War of 1962.
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What is the ITBP selection process?
- The selection process will be based on Physical Efficiency Test (PET), Physical Standard Test (PST), Written Test, Skill Test, Documentation, Detailed Medical Examination (DME)/Review Medical Examination (RME).
Application Fee: Rs.100/- (No Fee for SC, ST and Female candidates)
- The selection process will be based on Physical Efficiency Test (PET), Physical Standard Test (PST), Written Test, Skill Test, Documentation, Detailed Medical Examination (DME)/Review Medical Examination (RME).