Wipro Recruitment drive 2023 | System Engineer | Fresher job | Latest Job Update | Read more details below.👇
Last Date Of Apply- ASAP
Wipro Recruitment 2022:
Company | Wipro |
Post | System Engineer |
Salary | ₹4.3 LPA* |
Experience | Fresher |
Location | Hyderabad |
Batch | 2022/21/20/19 |
Job Description:
Wipro is hiring candidates for the post of System Engineer.
Responsibilities:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Eligibility:
- BE, B.Tech, M.E, M.Tech, MCA, BSc, BCA
Skills:
- Good Communication Skills
- Ability to go beyond help center articles and understand the technical system to resolve customer queries
- Excellent verbal and written English language skills
- Strong attention to detail and a proven ability to balance multiple priorities
About Wipro:
Wipro Ltd is India's one of the leading tech-companies providing IT Services including Business Process Outsourcing (BPO) services globally. The company provides comprehensive IT Solutions and Services including Systems Integration Information Systems Outsourcing IT Enabled Services Package Implementation Software Application development and maintenance and Research and Development Services to corporations globally. The company is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally.
Join our Official Telegram Channel: Click Here
Join our Official Instagram Page: Click Here
Join our Official Facebook Page: Click Here
What is the Wipro selection process?
The selection process will be based on a Written test followed by the Technical and Hr Interview.
What is the Wipro Salary for freshers?
The average salary ranges from ₹ 4.6 LPA based on the reports of Glassdoor and Ambition Box.
The selection process will be based on a Written test followed by the Technical and Hr Interview.
What is the Wipro Salary for freshers?
The average salary ranges from ₹ 4.6 LPA based on the reports of Glassdoor and Ambition Box.