Sutherland Recruitment drive 2023 | Associate Customer Services | Fresher job | Latest Job Update | Read more details below.👇
Sutherland has issued a job post for the position of Associate Customer Services. A Students from all disciplines are welcome to apply for the Sutherland Recruitment Drive 2023. Interested and eligible candidates can read more details Careers, Recruitment, Eligibility, Requirements, Salary, Skills, etc.
Last Date Of Apply- ASAP
Sutherland Recruitment 2023:
| Company | Sutherland |
| Post | Associate Customer Services |
| Salary | ₹ 3.3 LPA* |
| Experience | Fresher |
| Location | Work From Home |
| Batch | 2022/21/20/19/18 |
Job Description:
Sutherland is hiring candidates for the post of Associate Customer Services.
Responsibilities:
- Consultants in this role get to: Strengthen relationships:
- Support for general billing inquiries. Access customer records and verify customer account information.
- Identify potential customer needs and recommend solutions.
- Place follow-up calls to customers to ensure their needs are met in an efficient manner.
- Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions.
- Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations.
- Schedule a technician visit when needed. Improve technical skills: Attend job-related training: new hire and refresher training, new product or service updates and product cross-training.
Eligibility:
- Our most successful candidates have: - High School diploma or equivalent
- Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)
Skills:
- Direct client contacts technical support experience
- Excellent verbal and written communication skills
- Strong problem-diagnosis and problem-solving skills
- Multi-tasking skills, showcased using several applications
- Experience working with CRM applications (preferred)
- Ability to be goals oriented
- Strong communication skills and ability to express ideas clearly
About Sutherland:
Sutherland is looking for passionate, sociable professionals to become part of our thriving team as Customer Support Consultants. We are a team of motivated and diligent people. We wish to work with you if you're looking to develop a rewarding career and are certain you have the knowledge and expertise to support our success.
Join our Official Telegram Channel: Click Here
Join our Official Instagram Page: Click Here
Join our Official Facebook Page: Click Here
What is the Sutherland selection process?
The selection process will be based on a Written test
followed by the Technical and Hr Interview.
The selection process will be based on a Written test followed by the Technical and Hr Interview.
What is the Sutherland Salary for freshers?
The average salary ranges from ₹ 4 LPA based on the reports of Glassdoor and Ambition Box.
The average salary ranges from ₹ 4 LPA based on the reports of Glassdoor and Ambition Box.
