HP Recruitment drive 2022 | Technical Support Representative | Fresher job | Latest Job Update | Read more details below.👇
Last Date Of Apply- ASAP
HP Recruitment 2022:
| Company | HP |
| Post | Technical Support Representative |
| Salary | ₹3.5 LPA* |
| Experience | 0-1 Year |
| Location | Electronic City, Bangalore |
| Batch | 2022/21/20/19/18/17 |
Job Description:
HP is hiring candidates for the post of Technical Support Representative Voice
Responsibilities:
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or
- service to fix the issue
- Must possess the zeal to demonstrate Customer First culture in every interaction
Skills:
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware
- & Software issues
- Must have good typing skills
- High level demonstration of Interpersonal & communication skills, with multiple internal and
- external stakeholders
- Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good
- time management skills
- Must be open to working in rotational shifts
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
Eligibility:
- Graduate From any Stream
About HP:
HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere. You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.
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What is the HP selection process?
The selection process will be based on a Written test followed by the Technical and Hr Interview.
The selection process will be based on a Written test followed by the Technical and Hr Interview.
What is the HP Salary for freshers?
The average 3.5 Lakh year is based on the reports of Glassdoor and Ambition Box.
The average 3.5 Lakh year is based on the reports of Glassdoor and Ambition Box.
